Park here. Get paid in perks.
Text your number when you park. Get exclusive deals from the shops, restaurants, and businesses right where you are — and around your city.
No app download needed.
Three steps to unlock your perks.
Every luxury property faces the same tension: guests expect deeply personalized recommendations, but even the best concierge can only serve one guest at a time.
Every space has a QR code. Scan it and enter your mobile number — that's it. No app, no sign-up form, no passwords.
Scan the QR code when you park
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We send a quick confirmation text. Reply YES and you're in. Your number is registered for perks at this location — and any ParkingPerks lot you visit.
Verify your number in one text
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3.
Reply with your email to level up. Get exclusive deals from tenants right at this property — plus the best offers from businesses around your city.
Add your email to unlock exclusive offers
Your best concierge can sell anything — to the guest who walks up. But 70% of your guests never approach the desk. They make plans from their phone, in their room, at 9am. Your team isn't in that conversation.
Opt out anytime.
Perks that are actually worth it
Guests see your brand and custom styling, not ours. TotalGuest operates as a seamless extension of your property's guest experience.
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Offers from right where you parked
Get offers from the restaurants, shops, and businesses at the property you're visiting — delivered the moment they go live.
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Citywide offers near you
Add your email and we'll send you the best deals from businesses across the city —
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Early access and special events
Be the first to hear about pop-ups, market days, and exclusive events at Common Ground and other ParkingPerks locations around Atlanta.
Perks delivered
the moment you park
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No loyalty card. No punch card. No app. Just a text or email — with something actually worth reading
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Not a static guidebook with a new skin. Our AI generates unique itineraries for each guest based on their specific preferences, travel context, and real-time conditions — then refines them throughout the stay.
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Connects with Opera, Mews, Cloudbeds, and the platforms your team already uses. Guest profiles, booking data, and loyalty status flow seamlessly — no duplicate entry, no friction.
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Understand what your guests actually do during their stay. Which recommendations resonated, what they explored, and how their preferences evolved — insights that deepen relationships and inform future stays.
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AI-powered recommendations that adapt to each guest's preferences, stay duration, weather, and time of day. The right offer at the right moment — not a static brochure.
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Running at 40% spa utilization on Wednesdays? TotalGuest automatically increases recommendation frequency for spa services on low-demand days, filling seats without discounting.
The guest experience gap is real
The next era of luxury hospitality belongs to the brands that make personalization invisible — not a feature guests request, but an experience they simply receive.
$14,200
average monthly incremental revenue per property from underutilized on-property services
3.2x
average increase in spa and experience bookings within the first 60 days
68%
of guests engage with personalized recommendations when delivered at the moment of decision
Luxury Hotels & Hotel Groups
From global brands managing hundreds of properties to iconic independents — TotalGuest scales to match your portfolio while preserving the intimacy each property demands.
Luxury Resorts & Wellness Destinations
Multi-day stays with activity-rich environments. Blend on-property wellness programs with curated local exploration for a holistic guest journey.
Boutique & Lifestyle Hotels
You compete on experience, not room count. TotalGuest gives boutique properties the same caliber of digital guest experience that global chains invest millions to build.Everything You Need to Know
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That's exactly what it's designed for. TotalGuest prioritizes your property's own revenue centers — restaurant, spa, experiences, retail — and dynamically promotes them based on guest preferences, capacity, and timing. Local partner recommendations can be layered in as a secondary feature, but the core value is driving revenue through your existing services.
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TotalGuest is an AI-powered itinerary platform that your property provides to guests. It creates personalized, curated itineraries for each guest during their stay — dining, experiences, excursions, hidden gems — all delivered through a beautiful interface branded entirely to your property.
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Guests access their personalized itinerary through a simple link — no app download required. The AI learns their preferences and builds a day-by-day plan tailored to their interests, travel style, and your local market. It feels like having a personal concierge available 24/7.
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Yours. Every guest touchpoint is white-labeled with your property's logo, brand colors, voice, and visual identity. We build it to match your brand guidelines so it feels like a seamless extension of your guest experience — not a third-party tool.
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Nothing. We handle the entire implementation — setup, local content curation, brand configuration, and integration. Your team doesn't lift a finger. Once live, the platform runs autonomously with no staff involvement required.
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Most properties are live within two weeks. Our team handles everything during that window, and we'll schedule a brief walkthrough with your GM or guest experience lead once it's ready.
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TotalGuest doesn't replace your concierge team — it extends them. Guests who love your concierge will still use them. But the 70% of guests who never approach the desk now get a curated experience they wouldn't have had otherwise.
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Absolutely. You have full control over featured partners, preferred restaurants, and local experiences. If you have revenue-sharing relationships with local businesses, TotalGuest can prioritize those recommendations while keeping the experience feeling organic and guest-first.
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Digital guidebooks are static — the same PDF or list for every guest. TotalGuest is dynamic and personalized. A honeymooning couple and a family of five at the same property will receive completely different itineraries, updated in real time based on weather, availability, and preferences.
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Pricing scales with your client size, and implementation is always free. We offer a 30-day complimentary trial so you can see the impact on guest satisfaction before committing. If at any point you're dissatisfied after that, we'll refund your most recent month — no questions asked.
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Schedule a private walkthrough and we'll show you exactly how TotalGuest would look branded to your property, with recommendations tailored to your local market. Most GMs book a 15-minute call and are live within two weeks.
Your guests already want what you're offering. They just don't know it yet.
We're selectively onboarding luxury partners who share our belief that guest experience technology should be invisible, personal, and extraordinary.
20 minutes · No commitment · Tailored to your property type